Travel benefits are provided to members under age 70 in classes 2-7 and in classes 4-7 for members age 70 and over. (see this chart for classes)
These benefits are available for 90 days per trip while out of the province or country. If you need to make an emergency health claim while travelling, contact GSC Travel Assistance by phone, within 48 hours of commencement of treatment. You should carry your Travel Assist group number, your GSC ID number and your travel booklet with you when you travel.
Green Shield Canada must be contacted by phone within 48 hours of commencement of treatment. Call our Customer Service Centre at 1-888-711-1119 for detailed claims submission instructions.
If you have incurred out of pocket expenses, claims must be submitted together with supporting original receipts to Green Shield Canada who will then co-ordinate with the provincial government health plan reimbursement of those approved, eligible expenses.
To make a claim, submit the patient name, provincial government health plan number, address and Green Shield Canada Identification Number with a detailed statement showing the services rendered and the fees charged for each service. All claims must be received by Green Shield Canada no later than 12 months from the date the eligible service was incurred.